Privacy Policy

1 Who We Are

MangoDiv LLC ("we," "us," or "our") is a WordPress web design agency operating at mangodivllc.com. We provide professional website design and development services to small businesses worldwide.

For any privacy-related inquiries, you may contact us at info@mangodiv.com.

2 Information We Collect

Information You Provide Directly

When you interact with our website or book a strategy call, we may collect:

Your full name
Email address
Phone number (if provided)
Business name and website URL
Any information submitted through Calendly booking forms
Messages or inquiries sent via email

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and tracking technologies:

IP address and approximate geographic location
Browser type and version
Device type (desktop, mobile, tablet)
Pages visited and time spent on each page
Referring website or search query that brought you to our site
Ad click and conversion data (via Google Ads)

3 How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and schedule strategy calls
To provide and deliver our web design and development services
To send project updates, invoices, and communications related to your project
To improve our website, services, and user experience
To measure the performance of our Google Ads campaigns
To comply with legal obligations
To prevent fraud and protect the security of our website

We do not use your information for automated decision-making or profiling.

4 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us understand how visitors use our site.

Types of Cookies We Use

Essential cookies: Required for the website to function correctly
Analytics cookies: Used by Google Analytics (GA4) to track visitor behavior and improve our website
Advertising cookies: Used by Google Ads to measure ad performance and conversions (booking of strategy calls)
Third-party cookies: Set by Calendly when you interact with our booking widget

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Please note that disabling cookies may affect the functionality of our website.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on. To opt out of Google Ads personalization, visit Google Ads Settings.

5 Third-Party Services

We use the following third-party services on our website. Each has its own privacy policy governing their use of your data:

Google Analytics (GA4) — Website traffic and behavior tracking. Google Privacy Policy
Google Ads — Advertising and conversion tracking. Google Privacy Policy
Calendly — Appointment scheduling. Calendly Privacy Policy
Google Fonts — Typography loaded from Google's servers. Google Privacy Policy

We do not sell your data to any third parties for marketing purposes.

6 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers: Third-party tools listed above (Google, Calendly) that we use to operate our website and services
Legal requirements: If required by law, court order, or governmental authority
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
Protection of rights: To protect the rights, property, or safety of MangoDiv LLC, our clients, or the public

7 Your Rights

UK & EU Residents (GDPR)

If you are located in the United Kingdom or European Union, you have the following rights under GDPR:

Right of access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data ("right to be forgotten")
Right to restriction: Request that we restrict how we process your data
Right to data portability: Receive your data in a structured, machine-readable format
Right to object: Object to processing of your data for direct marketing purposes

California Residents (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, disclose, or sell
Request deletion of your personal information
Opt out of the sale of your personal information (we do not sell personal information)
Non-discrimination for exercising your CCPA rights

To exercise any of these rights, please contact us at info@mangodiv.com. We will respond within 30 days.

8 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Inquiry and booking data: Retained for up to 2 years after last contact
Client project data: Retained for up to 5 years for legal and accounting purposes
Analytics data: Retained according to Google Analytics default retention settings (14 months)
Cookie data: Expires according to each cookie's set expiration period

You may request deletion of your data at any time by contacting us.

9 Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL/HTTPS encryption to secure data transmitted between your browser and our server.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

10 Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@mangodiv.com and we will take steps to delete such information.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@mangodiv.com
Website: mangodivllc.com
Business: MangoDiv LLC